System Support Specialist - Seberang Perai
My Software Solutions Sdn Bhd Seberang Perai Full-time
Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience. (Any qualification with Degree is acceptable)
- Proficiency with operating systems (Windows, macOS, Linux) and hardware components.
- Required language(s): Bahasa Malaysia, English & Mandarin
- Strong understanding of networking concepts and protocols.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Strong communication skills with the ability to explain technical concepts to non-technical users.
- Demonstrated customer service skills and a commitment to providing high-quality support.
- Knowledge of IT security best practices and protocols.
- Ability to document and report technical issues and resolutions effectively.
- Flexibility to adapt to new technologies and handle evolving support challenges.
- Provide technical support for software issues.
- Troubleshoot and resolve system problems in a timely manner.
- Maintain and monitor IT systems, ensuring optimal performance and security.
- Document technical issues, resolutions, and system configurations.
- Assist with system upgrades, installations, and migrations.
- Communicate effectively with users to understand and address their technical needs.
- Collaborate with other support team members and departments to improve system functionality.
- Create and update user guides and support documentation.
- Implement and enforce support security protocols and best practices.
- EPF, SOCSO, EIS
- Year-end bonus
- Vocational training
- Overseas travel
- Sharing bonus
- Extra EPF Rate
- Blood Test Allowance
- Optical Allowance
- Dental Allowance
- Attendance Allowance
- Parking Allowance
- Personal/Group Commission
- Good and Cozy Working Environment
- Accommodation Provided
My Software Solutions Sdn BhdGeorge Town, 5 km from Seberang Perai
issues and resolutions effectively.
• Flexibility to adapt to new technologies and handle evolving support challenges.
• Provide technical support for software issues.
• Troubleshoot and resolve system problems in a timely manner.
• Maintain and monitor...
Motorola Solutions MalaysiaSeberang Perai
enterprise hardware support, IT helpdesk/service desk
• Degree/Diploma in Computer Engineering, Computer Information Systems, System Administration, Computer Science or equivalent
• Certifications such as, but not limited to: CCNA, CCNP, MCSA, MTA, LFS, MCSE...
JAC Recruitment MalaysiaKulim, 21 km from Seberang Perai
Company & Job Overview
A global leader in advanced manufacturing solutions, specializing in technology-driven innovation, is seeking an experienced Senior Specialist in IT Solutions to support Manufacturing Execution System (MES) migration...