Customer Service Executive (Mandarin Speaking Needed)

apartmentOSIM (M) Sdn Bhd placePetaling Jaya scheduleFull-time calendar_month 
Minimum Diploma or higher.
  • Fresh graduate is encouraged to apply too.
  • Good communication skill in English, Bahasa Malaysia and Mandarin is an added advantage.
  • Preferably with outspoken personality.
  • Presentable outlook and personality.
  • With Customer Service experience is added advantage
  • Computer Literate
  • Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review policy terms to determine whether handling compliance.
  • Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.
  • Employee purchase benefits
  • Friendly and positive work environment
  • Free parking space
  • Annual Leave
  • MC
  • EPF
  • Socso
  • Insurance
  • Birthday Leave
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