[ref. d9600021] F&B Outlet Manager

Job Requirements:

• Candidate must possess at least Diploma/Graduate Diploma in Hospitality Management or Food & Beverage Services Management or equivalent
• At least three (3) yearsof working experience in the related industry is required for this position
• Knowledge in operate and maintain all the coffee-brewing equipment will be an advantage
• Good command of the English Language
• Knowledge of Mandarin would be an added advantage
• Candidate must be willing to work in Cheras.

Responsible in ensuring the smooth running of the day-to-day operations of the Café. This includes the following tasks:

• Oversee and take accountability for maintaining operational excellence in all facets of cafeteria management (staffing, product quality, sales, collection and etc)
• Lead the team to deliver high quality service, ensuring exceptional customer experiences
• Foster a positive work environment that encourages teamwork, collaboration and individual growth
• Analyze customer feedback and market trends to identify areas for improvement
• Ensure strict adherence to food safety standards, hygiene regulation and compliance with health regulation
• Manage costs effectively, including purchasing and inventory control
• Implement measures to optimize operational efficiency and reduce wastage
• Develop and implement effective training strategies to enhance the skills and knowledge of the team members, contributing to overall performance improvement
• Prepare daily/weekly/monthly report and present to the Management
• In-charge of vending machine (product replenish, product expiry, machine maintenance and etc)
• Any others tasks assigned by Management from time to time

Responsible in ensuring the smooth running of the day-to-day operations of the Café.