Social Media Executive/Social Media Specialist
JOB REQUIREMENTS
Age 22–30 with a diploma or higher qualification.
Minimum 2 years of social media management or content operations experience.
Strong communication and teamwork skills to work with design and video teams.
Willingness to take on greater responsibilities and develop toward future leadership roles (e.g., Brand Manager, Creative Director, Marketing Manager).
Ability to handle pressure and work on alternate weekends and perform overtime when required.
We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Preferred Skills:
- Creative writing and storytelling for social content.
- Familiarity with social platform algorithms (especially Instagram and TikTok).
- Knowledge of content scheduling tools (e.g. Meta Suite).
- Basic design/video editing (Canva, CapCut or similar).
- Analytical thinking to track and interpret content performance.
JOB DESCRIPTION
Content Planning & Posting
Plan and schedule content for all Felement social platforms (Facebook, Instagram, TikTok, LinkedIn, Xiaohongshu).
Maintain and update the content calendar to align with marketing campaigns and product launches.
Write engaging, brand-aligned captions and hashtags.
Design Coordination / Basic Creative
Collaborate with the graphic design team to request/post visuals.
Use basic tools (e.g. Canva) to create quick-turnaround content when needed.
Video & Reels Creation (Optional but Highly Valued)
Record, edit, and publish short-form video content for IG Reels, TikTok, and YouTube Shorts.
Coordinate with internal teams for behind-the-scenes, product, or testimonial content.
Engagement & Community Management
Respond to comments, DMs, and mentions promptly and professionally.
Moderate group/page activity and nurture positive community interaction.
Social Media Insights & Reporting
Monitor and report weekly/monthly engagement, reach, and growth statistics.
Analyze post-performance and recommend improvements or content experiments.
Trend Research & Brand Voice Maintenance
Stay updated on social media trends and recommend content ideas based on viral formats.
Ensure content tone and style are consistent with Felement’s brand voice and audience expectations.- Annual leave
- Medical and hospitalisation leave
- Statutory deductions (EPF, SOCSO & PCB)
- Annual bonus