Sales Operations Executive (Billing & Accounts)
Hua Huat Manufacturing Sdn Bhd Kluang Full-time
Diploma or Degree in Accounting, Finance, Business, or related field
- 2–5 years experience in sales coordination, accounts, or similar role
- Strong understanding of:
- Invoicing & accounts receivable
- Basic accounting principles
- Proficient in Excel (sales tracking, reporting)
- Experience with ERP/accounting systems (SQL, SAP, AutoCount, etc.) is a plus
- Detail-oriented, organized, and able to handle multiple tasks
- Good communication skills (to deal with sales team & customers)
- Sales Order Processing & Coordination
- Process customer orders accurately and efficiently
- Coordinate with warehouse and production teams on order fulfillment
- Track order status and ensure timely delivery to customers
- Handle customer inquiries related to orders, deliveries, and documentation
- Billing & Invoicing
- Prepare and issue invoices, credit notes, and debit notes
- Ensure pricing, discounts, and promotional terms are correctly applied
- Maintain proper documentation for all sales transactions
- Accounts Receivable & Collections
- Monitor customer payments and aging reports
- Follow up on overdue payments with customers and sales team
- Reconcile customer accounts and resolve discrepancies
- Support cash flow management by ensuring timely collections
- Sales & Financial Reporting
- Prepare sales reports (by customer, SKU, channel)
- Track sales performance vs targets
- Support margin tracking and basic financial analysis
- Assist in forecasting and data consolidation
- Trade Promotion & Claims Support
- Track trade promotions, discounts, and rebates
- Verify and process claims from customers or distributors
- Ensure proper documentation and approval workflows
- Cross-Functional Coordination
- Work closely with sales, finance, warehouse, and production teams
- Ensure alignment between orders, stock availability, and invoicing
- Support smooth execution of promotions and product launches
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Annual Bonus
- Training Provided
- Overtime Pay
- 5 Working Days
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