Restaurant Operations Manager
Gao Sing Holding Sdn. Bhd. Kuala Lumpur Full-time
Assist in the day-to-day management of restaurant operations, ensuring efficiency and adherence to company standards.
- Support the senior management team in implementing operational strategies and initiatives.
- Oversee inventory levels, including ordering, receiving, and stock rotation, to minimize waste and control costs.
- Contribute to staff training and development programs, ensuring all team members are well-versed in service standards, menu knowledge, and operational procedures.
- Assist in monitoring and managing budgets, tracking expenses, and identifying areas for cost savings.
- Ensure compliance with all food safety and sanitation regulations, maintaining a clean and hygienic environment.
- Handle customer inquiries and feedback, striving to resolve issues promptly and professionally to ensure customer satisfaction.
- Collaborate with the team to foster a positive and productive work environment, promoting teamwork and effective communication.
- Participate in the recruitment and onboarding process for new staff members.
- Gain hands-on experience in various aspects of restaurant management, including front-of-house and back-of-house operations.
- Assist in the day-to-day management of restaurant operations, ensuring smooth service delivery and adherence to company standards.
- Support the training and development of a team of approximately 20 employees, fostering a positive and productive work environment.
- Contribute to inventory management processes, including ordering, receiving, and stock rotation, to minimize waste and control costs.
- Implement and maintain high standards of food safety and sanitation, ensuring compliance with all relevant regulations.
- Assist in managing customer service interactions, resolving complaints, and ensuring a consistently excellent dining experience for all guests.
- Provide support in budget management and financial reporting, tracking expenses and identifying areas for cost savings.
- Collaborate with the team to develop and implement operational improvements to enhance efficiency and profitability.
- Ensure adherence to all operational policies and procedures, including opening and closing duties.
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
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