Senior Associate - Deployment (AC KL)

Description

Whether you’ve just graduated or have years of experience, this is a firm where you can learn and grow.

It’s the PwC experience that stays with you as you build strong networks and make lasting friendships. Be part of a larger team as we work together, drawing on everyone's knowledge and skills to reimagine the possible.

Join PwC today for the experience that stays with you.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

You’ll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources.

As a team, we maximise resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilisation, and workload balance while considering development and diversity initiatives.

RM team plays a key role to ensure the best alignment of practitioners with the right skillsets to the right engagements at the right time.

• Engage in conversations with stakeholders to understand the project pipeline, skills requirements and open needs to provide insights into issues concerning capacity and deployment, thus enabling effective management of resources.
• Connect with the professionals to determine their competencies, goals and interests
• Offer critical advice to the business leadership around demand & supply management, industry and market trends and application to the current functional processes

Key responsibilities:

Work directly with the business and own responsibility for a particular unit within a Service Line or Location. You will own the business metrics for this group and operationalize RM strategy for them. Some of the key deliverables will be:

• Responsible for forecasting, staffing, scheduling and making adjustments in real time to capacity planning, workforce management, productivity, utilization, efficiency, leading to profitability for the organization
• Plan and execute processes around demand forecasting, campus deployments, capacity management, demand-supply gap management along with optimal utilization of staff through resource sharing with other verticals
• Own governance and review all RM parameters and collaborate with business to drive the metrics - data research, analysis & reconciliation
• Build a network of RM professionals and manage and conduct regular practitioner sessions to strengthen understanding of ground dynamics
• Conflict management of schedules, smooth rollover planning
• Understand key skills and processes used in business and market trends; assess practitioner’s level of competency
• Partner and build relationships with LoS leadership and practitioners along with the RM pool
• Advise & drive automation processes for process efficiency
• Help build a learning focused, passionate, and solution-oriented team

It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

• Leadership skills
• Conflict resolution & problem solving
• Functional expertise
• Business insights
• Relationship building & collaboration
• Proficient in advance use of Excel for reporting, other MS Office tools, Tableau, Power BI, Alteryx
• Team player
• Effective communication & networking
• Flexibility in terms of working hours and days as per business needs

Additional application instructions

Please attach the following documents along with your CV when you submit an online application:

• Academic Certificates and Transcripts, from SPM (or equivalent) onwards
• A copy of your NRIC (Front & Back)
• Recent passport size photo

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Performance Management, Business Reporting, Communication, Conflict Resolution, Coordinating Staff, Creativity, Data Analysis, Demand Management, Development Collaboration, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Report, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Project Resource Allocation, Project Resource Management, Resource Allocation, Resource Identification {+ 15 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date