E-commerce manager (fmcg)

We are currently looking for an experienced E-Commerce Manager to join one of the leading players in the FMCG food space. This is a newly created role presents the chance to pioneer and build up the e-commerce division, and requires your urgent attention.

• Reporting to: Head of Marketing
• Location: Petaling Jaya
• Join a well-established household name in the food industry to shape the online future for trusted brands.

• Develop and execute the complete e-commerce strategy, overseeing both B2C and B2B channels to drive sales growth and achieve key performance indicators.
• Lead and manage a diverse team of executives, designers, and content creators, guiding them to successfully manage online stores across various marketplaces, social media, and the official e-shop.
• Oversee the end-to-end customer experience, from enhancing the UX/UI of online platforms to managing order fulfillment and loyalty programs, ensuring high levels of customer satisfaction.
• Drive data-informed decisions by analyzing sales data and market trends to forecast performance, optimize digital marketing campaigns (SEO, PPC, social media), and improve conversion rates.

• Diploma or equivalent.
• Minimum 4 years of experience in e-commerce, with a solid background managing FMCG clients.
• Proven knowledge of major e-commerce platforms (e.g., Shopee, Lazada, TikTok Shop), payment systems, and content management systems.
• A flexible and independent leader with the ability to build an e-commerce foundation from a fundamental stage while managing a team.

To apply online, please use the relevant link provided. Alternatively, please contact Daniel at 0169301789 if you are interested in the job. You can also connect with Daniel on LinkedIn at https://www.linkedin.com/in/daniel-chang-865b271ba/ for further information.

• skills

• qualifications

• education

Associate Degree/Diploma

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