[ref. c25262016] Bukit Mertajam - Customer Success Specialist (English + Bahasa Melayu)

Fluent in both English and Bahasa Malaysia (reading, writing and speaking)

• Fresh graduates are welcomed to apply
• Willing to work in rotational shift
• Willing to relocate to Penang
• Answer customer inquiries over the phone, chat, and/or email
• Log customer interactions in our system for proper documentation
• Follow-up with customers as appropriate
• Participate in team meetings and strategize on team performance improvement
• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
• Join an International Company with a dynamic, youthful workplace
• Ongoing training and development opportunities.