Head of IT (IT Services & Distribution)
- Head of IT, IT Operations, Infrastructure, ERP, Security, Vendor, Stakeholder Management, Project, Roadmap A prominent IT services & distribution organisation in Petaling Jaya is seeking a Head of IT to guide its internal technology divisions and champion the next phase of digital transformation.
- ready solutions across all departments.
With flexible working opportunities and a commitment to professional development, this position provides the ideal environment for you to make a significant impact while enjoying a healthy work-life balance.
- Play a pivotal role in shaping the IT strategy and infrastructure for a leading technology distributor, ensuring robust systems and secure operations that support business objectives.
- Enjoy flexible working opportunities and access to ongoing training, empowering you to grow your skills while contributing to an inclusive and collaborative workplace culture.
- Work alongside a dependable and knowledgeable team, benefiting from supportive leadership that values your input and encourages both personal and professional development.
What you'll do:
As Head of IT based in Petaling Jaya, you will play an instrumental role in guiding the organisation’s digital journey. Your day-to-day responsibilities will involve overseeing all aspects of internal IT operations—ranging from infrastructure management to ERP system optimisation—while ensuring that each department receives reliable support tailored to their unique needs.You will collaborate closely with cross-functional teams to develop strategic plans that drive efficiency, security, and innovation throughout the business. By nurturing vendor partnerships and leading transformative projects from conception through execution, you will help create an agile environment ready for future challenges.
Your ability to communicate effectively with stakeholders at every level will be crucial in aligning technology initiatives with broader organisational objectives. Success in this role means not only delivering robust technical solutions but also fostering a culture of continuous improvement within your team.
- Oversee all internal IT divisions, ensuring smooth collaboration and efficient operations across multiple departments within the organisation.
- Manage, maintain, and enhance the company’s infrastructure, network systems, ERP platforms, security protocols, and overall IT operations to ensure optimal performance.
- Develop comprehensive IT strategies that align closely with organisational goals, supporting both current needs and future growth initiatives.
- Lead high-volume operational activities by fostering teamwork, streamlining processes, and promoting best practices throughout the IT function.
- Cultivate strong relationships with vendors by managing contracts effectively and ensuring service delivery meets or exceeds expectations.
- Direct complex IT projects from initial planning through successful completion, maintaining timelines and budgets while engaging stakeholders at every stage.
- Design and deliver an actionable IT roadmap that supports business priorities, anticipating future requirements and integrating emerging technologies as appropriate.
- Prepare, monitor, and manage departmental budgets with a focus on cost-effective solutions and responsible resource allocation.
- Serve as a key liaison between IT teams and other departments, facilitating open communication to ensure stakeholder needs are understood and addressed appropriately.
- Stay abreast of industry trends, new technologies, and regulatory changes to keep the organisation at the forefront of technological advancement.
What you bring:
To excel as Head of IT in this respected organisation, you will bring substantial hands-on experience managing large-scale IT functions within fast-evolving environments. Your background should reflect not only technical proficiency but also an ability to foster collaboration among multidisciplinary teams.You are adept at building dependable vendor relationships that add value over time while keeping costs under control. Your interpersonal skills enable you to connect with colleagues at all levels—listening carefully to their needs so you can deliver tailored solutions that truly make a difference.
A passion for continuous learning ensures you remain up-to-date with emerging trends in technology; meanwhile your strategic mindset allows you to anticipate challenges before they arise. Above all else, your supportive leadership style helps cultivate an inclusive atmosphere where everyone feels empowered to contribute their best work.
- Extensive experience managing high-volume IT operations within a similar industry environment, demonstrating reliability under pressure.
- Proven track record in vendor management including contract negotiation, relationship building, and ensuring consistent service quality.
- Demonstrated success in leading complex IT projects from inception through completion while maintaining budgetary discipline.
- Exceptional communication skills with an empathetic approach to understanding stakeholder requirements across diverse teams.
- Supportive leadership qualities that inspire trust, nurture talent development, and encourage knowledge sharing among colleagues.
- Comprehensive understanding of infrastructure management, network administration, ERP systems integration, cybersecurity measures, and general IT operations.
- Strategic thinking abilities with experience developing long-term technology roadmaps aligned with business goals.
- Bachelor’s degree in Information Technology, Computer Science or related field; advanced degrees such as a Master’s are considered advantageous.
What sets this company apart:
This organisation stands out as one of Malaysia’s most respected names in technology distribution—a place where collaboration thrives and every voice is heard. Employees benefit from flexible working arrangements designed to promote work-life harmony alongside generous pension contributions that support long-term financial wellbeing.The company invests heavily in training opportunities so you can continue expanding your skillset while advancing your career within a supportive environment. Here you’ll find knowledgeable colleagues who value teamwork over hierarchy; together you’ll tackle meaningful projects that have real impact on clients’ businesses nationwide.
The leadership team is committed to fostering inclusivity at every level—ensuring under-represented groups feel welcome—and places great emphasis on open communication so everyone has the chance to share ideas freely. If you’re looking for more than just another job—for a place where your contributions matter—this is the perfect setting for your next career move.
What's next:
If you are ready to take on this rewarding challenge as Head of IT and help shape the future of a leading technology distributor in Petaling Jaya, we encourage you to apply now!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn BhdBusiness Registration Number : 729828-T
Licence Number : JTKSM 423C