Digital Operations Executive (2 Positions)

apartmentGathering Dream Group Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month 
Job Position 1 : Merchant Operations
  1. Responsible for the operation and execution of merchant categories on the platform (inviting merchants to join the platform and publishing business information)
  2. For merchants who have joined the platform, follow up and complete the information.
  3. Expand and explore merchant needs, coordinate operation and business team resources to cooperate with business transformation.
  4. Follow-up cooperation at the merchant level (advertising, resource exchange, social media channels)
Job Position 2: Digital Community Operations
  1. Responsible for the daily operation, activity, and Q & A management of the community
  2. Maintain customers, handle customer information, etc
  3. Responsible for planning and executing community activities, and adjusting them in a timely manner according to the effectiveness of the activities
  4. Have unique insights into new community additions and be able to set community growth goals

For Merchant Operations Position:

  1. Bachelor's degree or above, with more than 1 year of market operation experience in Enterprise Services industry.
  2. Experience in Internet, Web 3.0, gaming, finance and other related industries is preferred;
  3. Sensitive to market development and trends, with local industry merchant resources and the ability to integrate resources;
  4. Strong English communication skills, with foreign trade experience preferred;
  5. Strong sense of responsibility, strong stress resistance and adaptability, good at team communication and cooperation;

For Community Operations Position:

  1. Chinese communication is barrier-free, and English can be used as a working language;
  2. Strong execution ability, able to quickly understand job requirements and tasks
  3. Excellent communication skills, able to respond quickly to various community members and customers
  4. Have relevant experience in online event planning, familiar with online event planning and execution processes
  5. Good Data Analysis Skills
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