IT & Data Protection Officer
Solidaridad Network (M) Berhad Putrajaya Full-time
Information Technology Management
- Manage and maintain the organisation’s IT infrastructure, including hardware, software, and network systems.
- Provide technical support to staff on IT systems, software, and digital platforms.
- Ensure proper system access controls and user account management.
- Maintain system security measures such as antivirus protection, firewalls, and backups.
- Monitor and maintain digital platforms used by the organisation.
- Ensure the reliability, performance, and security of IT systems.
- Oversee the collection, processing, storage, and retrieval of organisational and personal data.
- Ensure data is processed accurately, consistently, and in compliance with internal policies.
- Maintain databases and digital platforms, including input, updates, and validation of data.
- Coordinate with programme teams or departments to ensure proper handling and usage of data.
- Support reporting and analysis by providing processed data in a timely and structured manner.
- Implement and maintain data security measures to protect organisational and personal data.
- Manage system backups, data recovery processes, and secure storage of digital records.
- Monitor system access to prevent unauthorized use of organisational data.
- Support secure integration of digital tools and platforms used by the organisation.
- Ensure organisational compliance with the Personal Data Protection Act 2010.
- Develop and implement data protection policies, procedures, and guidelines.
- Monitor how personal data is collected, processed, stored, and shared within the organisation.
- Act as the main contact point for data subjects and the Personal Data Protection Commissioner.
- Advise management on data protection impact assessments (DPIA).
- Oversee data breach response and notification procedures.
- Conduct or coordinate regular data protection audits and risk assessments.
- Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or a related field.
- Minimum 2–3 years of experience in IT support, system administration, or IT infrastructure management.
- Basic knowledge of data protection and privacy requirements under the Personal Data Protection Act 2010.
- Experience managing IT systems, networks, databases, or digital platforms.
- Familiarity with data security practices, including system access control, backups, and data protection measures.
- Ability to maintain confidentiality and handle sensitive organisational data responsibly.
- Good problem-solving, analytical, and organisational skills.
- Ability to communicate technical information clearly to non-technical staff.
- Experience developing or implementing IT policies, procedures, or data protection guidelines is an advantage
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