Site Reliability Engineer (Mandarin Speaker!) - Ampang Jaya

Collaboration with teams to improve reliability and foster a continuous learning culture is key.

• Design and implement resilient system architectures for high availability and scalability.
• Develop automation tools and scripts to improve operational efficiency.
• Define, track, and analyze SLOs and SLIs for performance and reliability.
• Conduct post-mortem analyses and implement improvements based on findings.
• Collaborate on best practices for system reliability and incident management.
• Troubleshoot and resolve database, network, and deployment issues.
• Ensure issue resolution meets Service Level Agreements (SLAs).
• Identify and address system performance bottlenecks with actionable recommendations.
• Maintain documentation for processes and incident responses.
• Proficiency in programming languages like Python, Golang, or Java.
• Experience in system architecture with a focus on reliability and scalability.
• Strong understanding of SRE principles (SLOs, SLIs, toil reduction).
• Experience with cloud environments (AWS, Azure, Google Cloud).
• Expertise in Linux system administration.
• Problem-solving skills with a proactive approach to operational challenges.
• Ability to work independently and collaborate in a team environment.
• Able to speak, read, and write in Mandarin to support communication and collaboration across teams.

Preferred skills:

• Familiarity with monitoring tools and performance optimisation.
• Experience with system administration automation and scripting.
• Knowledge of networking concepts and troubleshooting.
• Hands-on experience with cloud platforms and services.
• Familiarity with DevOps practices (CI/CD, infrastructure as code, containerisation).