[ref. z54784024] Digital Marketing Executive
- Requirements:
- Diploma/Degree in Marketing, Communications, Multimedia, or a related field
- Minimum 1 year of experience in digital marketing or social media management.
- Familiarity with social media platforms, content scheduling tools, and basic analytics.
- Experience in using customer communication platforms (e.g., Respond.io, WhatsApp Business API, etc.) is an advantage.
- Organized, responsive, and able to multitask under deadlines.
- Strong command of English and Bahasa Malaysia; Mandarin is an added advantage.
- Added Advantage:
- Experience with basic graphic editing or video editing tools (Canva, CapCut, etc.).
- Familiarity with CRM tools and automation platforms.
- Enthusiastic about automotive or outdoor lifestyle brands.
- Social Media Management
- Execute and publish all content postings on company social media platforms, including but not limited to Facebook, Instagram, TikTok, and YouTube.
- Follow the strategic content calendar developed by the Marketing Team.
- Monitor engagement, respond to comments where necessary, and escalate relevant
- insights or issues.
- Customer Engagement (Respond.io)
- Respond promptly and professionally to customer enquiries via Respond.io.
- Refer qualified leads or technical questions to the Sales Team and ensure proper handover with all relevant information.
- Set up, test, and manage automation workflows for standard enquiries or campaign-specific replies.
- Organize and tag customer conversations into proper categories for easy tracking and reporting.
- Data Management & Workflow
- Maintain and update the company’s digital drive (Google Drive or equivalent), ensuring folders are logically organized and accessible to relevant teams.
- Regularly perform backups of key digital assets and archives to ensure no loss of critical data.
- Assist the marketing team in maintaining structured digital records for all marketing campaigns and content.
Annual Leave Enjoy paid time off to rest and recharge throughout the year.
EPF / SOCSO / PCB Contributions We contribute to your statutory retirement fund and social protection in full compliance with Malaysian law.
Medical and Hospitalisation Leave Take care of your health with peace of mind—leave is provided for medical and hospitalisation needs.
Training Provided We invest in your professional growth through hands-on training and development opportunities.
Allowance Provided Additional allowances are given depending on role, duties, or fieldwork.
Overtime Pay Your extra effort outside regular hours is acknowledged with overtime compensation.
Annual Bonus We recognize performance and loyalty with yearly bonus payouts based on company and individual achievements.