Medical Office Assistant

apartmentRX24 Sdn Bhd placeJohor Bahru scheduleFull-time calendar_month 

SOUTHERN MEDICAL CLINIC (SUTERA)

Job Requirements:

  • Personality: You are a "people-person"—cheerful, proactive, and patient-focused. A positive attitude is more important to us than technical perfection.
  • Education/Experience: Open to SPM/STPM/Diploma holders. Fresh graduates or candidates from Retail/F&B backgrounds are highly encouraged to apply as full training will be provided.
  • Location:Ability to work at ourTaman Suterabranch consistently.
  • Availability: Willing to work on a shift-rotation basis (including weekends/public holidays) to serve the community's needs.
  • Language Skills: Fluency in Mandarin/Cantonese is a Bonus (to communicate effectively with our local Chinese-speaking community). Good command of English and Malay is also required.

Job Responsibilities:

  • Patient Concierge: Greet patients with a warm smile, manage registrations, and handle appointment scheduling efficiently using our clinic system.
  • Clinical Support: Assist doctors during consultations and simple procedures, ensuring patients feel comfortable and safe.
  • Dispensary Management: Pack and label medications accurately according to the doctor’s prescription and explain the dosage/usage clearly to patients.
  • Administrative Care: Maintain accurate patient records, process payments, and ensure the clinic environment is always tidy, welcoming, and organized.
  • Team Collaboration: Work closely with the medical team to ensure a smooth flow of operations and a positive experience for every visitor.
  • Annual Leave
  • Medical and Hospitalisation Leave
  • SOCSO
  • EPF
  • EIS
  • Annual Bonus
  • Training Provided
  • Allowance Provided
  • Performance Bonus
  • Overtime Pay
  • Staff Discount
  • Flexible Working Hours
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