Restaurant Manager
Souper Tang Group Sdn. Bhd. Seberang Perai Full-time
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Business & Admin, Food & Beverage Services Management or equivalent.
- Required languages :Mandarin, English, Bahasa Malaysia.
- At least 2 year(s) of working experience in the related field is required for this position
- Preferably Senior Managers specializing in Food & Beverage/ Restaurant Service or equivalent.
- Full-Time position(s) available.
- Willing to work in non halal restaurant
- Coordinate daily operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, kitchen utensils and cleaning products.
- Ensure compliance with sanitation and safety regulations.
- Manage restaurant’s good image and suggest ways to improve IT.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Recommend ways to reach a broader audience. (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices.
- Implement policies and protocols that will maintain future restaurant operations.
- Competitive Salary Package
- Monthly Sales Commission / Incentive
- Annual Increment / Performance Bonus
- Flexible Working Day / Hour (Shift Rotation)
- Complimentary Meal Provided
- Birthday Gift / Benefit
- Career Advancement and Development
- Career Training Provided
- Work days
- 6 days per week according to shift
- Work Location
- Paradigm Mall Johor Bahru
- Mid Valley Southkey Johor Bahru
- Tun Aminah Johor Bahru
- Aeon Mall Bukit Indah
- Aeon Mall Tebrau City
- KSL City Mall
- City Square Johor Bahru
- Johor Premium Outlet
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