Customer Service Representative (Mandarin)

apartmentCanai Worldwide Development Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month 
Minimum SPM / Diploma in any field
  • 1–2 years of customer service experience (fresh graduates are encouraged to apply)
  • Good communication skills in English, Bahasa Malaysia, and/or Mandarin
  • Strong problem-solving skills and patience
  • Basic computer skills (Microsoft Office, CRM systems)
  • Ability to multitask and handle pressure
  • Positive attitude and willingness to learn
  • Handle customer inquiries via phone, email, live chat, or social media
  • Provide accurate information about products or services
  • Resolve customer complaints in a timely and professional manner
  • Follow up with customers to ensure satisfaction
  • Maintain proper records of customer interactions and transactions
  • Work closely with internal teams (sales, operations, etc.) to resolve issues
  • Support order processing, tracking, and after-sales service
  • Ensure high levels of customer satisfaction and service quality
  • Working Location: KL Eco City
  • Walking distance to LRT Abdullah hukum STATION
  • KTM Abdullah hukum STATION
  • Walking distance Mid valley and The garden
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