Associate Director, Technology Transformation Office

apartmentAIA Malaysia (Insurance) placeKuala Lumpur scheduleFull-time calendar_month 

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better'
  • in the work they do, the career they build, the life they live and the difference they make.
So that together we can support even more people
  • including our own
  • to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

The Associate Director, Technology Transformation Office is responsible for leading the strategic oversight and governance of technology projects across the organization. This role ensures that all initiatives are aligned with enterprise priorities, executed with discipline, and deliver measurable value.

The incumbent will drive portfolio management, project governance, and strategic execution excellence, serving as a key enabler of technology transformation.

Roles and Responsibilities:

Strategic Project Governance
  • Develop and implement enterprise-wide project governance frameworks, standards, and tools.
  • Ensure consistent application of project management methodologies across all technology initiatives.
  • Establish and manage governance forums to support decision-making, prioritization, and risk oversight.
Portfolio Management & Strategic Alignment
  • Lead the strategic planning and management of the technology project portfolio.
  • Align project investments with business strategy, resource capacity, and expected outcomes.
  • Monitor and report on portfolio performance, benefits realization, and strategic impact.
Program Delivery Oversight
  • Provide leadership and oversight for high-impact, cross-functional technology programs.
  • Ensure timely delivery, budget adherence, and quality outcomes through structured program management.
  • Identify and mitigate delivery risks, dependencies, and escalations.
Stakeholder Engagement & Communication
  • Partner with business and technology leaders to define project priorities and success criteria.
  • Facilitate transparent communication and reporting to executive stakeholders.
  • Build strong relationships across departments to foster collaboration and alignment.
Capability Development & Continuous Improvement
  • Mentor and develop project managers and PMO staff to build a high-performing team.
  • Drive continuous improvement in project delivery practices, tools, and governance maturity.
  • Promote a culture of accountability, agility, and strategic execution.

Minimum Job Requirements:

  • Required: Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
  • Preferred: Master’s degree in a relevant field (e.g., MBA, MSc in Digital Transformation, IT Management).
  • 10+ years of experience in IT leadership, digital transformation, or technology management, with at least 5 years in a senior or executive-level role.
  • Strong understanding of the digital landscape, with a proven ability to lead large-scale digital transformation initiatives.
  • Demonstrated success in delivering complex IT projects, including digital transformation initiatives, on time and within budget.
  • Experience in leading organizational change and driving the adoption of digital tools and processes across an enterprise.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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