Ampang Jaya - Product Manager (AI & Innovation)

Role Overview

This role bridges strategic planning with technical execution, leveraging TROOPERS’ proprietary technology and regional scale to create a measurable impact aligned with our core values—Accountability, Legitimacy, and Transparency.

• Product Strategy & Roadmap: Define and own the vision, strategy, and roadmap for AI/ML initiatives, aligning with business and operational goals across regions.
• Solution Development: Work with data product managers and web/app engineers to develop algorithms, automation scripts, and predictive models that improve decision-making and user experiences.
• End-to-End Ownership: Drive initiatives from ideation to launch, including business requirements, high-level feasibility assessments, UAT, and post-launch metric monitoring.
• Stakeholder Collaboration: Validate ideas with internal user reps (e.g., client, talent, recruiter), ensure alignment with technical, design, and business teams, and guide integration into web and app platforms.
• 3–5 years of product management experience, with at least 1–2 years focused on AI/ML or data products.
• Solid understanding of machine learning concepts, data pipelines, and model deployment lifecycle.
• Proven ability to write AI/ML product specs, quantify success metrics, and run UAT processes.
• Strong communication skills and stakeholder management across multidisciplinary teams. Nice to Have
• Experience with frontline workforce platforms, HR tech, or gig economy ecosystems.
• Familiarity with tools such as Python, SQL, MLFlow, or dashboarding frameworks like Looker Studio.
• Exposure to ethical AI, bias mitigation, and data governance practices.
• Prior experience in high-growth startups or cross-country product rollouts.