Account Manager / Senior Account Executive (Client Servicing)

Are you passionate about digital storytelling, influencer marketing, and building strong client relationships? ? At KOLHUB, we power brands with data-driven influencer marketing and social commerce solutions—and now, we’re looking for a dynamic Account Manager or Senior Account Executive to be the heartbeat of our client servicing team.

Key Responsibilities:

1. Client Relationship Management

• Act as the primary point of contact for assigned clients.
• Build and maintain strong, long-term client relationships by understanding business goals, brand identity, and marketing needs.
• Respond to client inquiries promptly, addressing concerns and ensuring client satisfaction.
• Identify opportunities for upselling and cross-selling KOLHub services.

1. Campaign Strategy & Ideation

• Participate in brainstorming sessions and client meetings to develop creative campaign ideas.
• Research market trends, competitor strategies, and digital tools to deliver valuable insights.
• Assist in preparing creative proposals, presentations, and quotations.

1. Campaign Execution & Performance

• Oversee the end-to-end execution of influencer and social-commerce campaigns.
• Coordinate with cross-functional teams (Creative, Operations, Production, Finance) to ensure smooth delivery.
• Track campaign progress, analyze performance metrics, and prepare reports with actionable recommendations.
• Conduct regular check-ins and presentations to update clients on campaign status.

1. Operations & Budget Management

• Prepare invoices and monitor campaign budgets to ensure cost efficiency.
• Manage timelines, deliverables, and internal workflows effectively.
• Support ad-hoc operational tasks and special projects as required.
• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 2–4 years of experience in account management, client servicing, or digital marketing (agency experience is an advantage).
• Strong interpersonal, presentation, and communication skills.
• Excellent organizational skills with the ability to manage multiple projects at once.
• Passion for social media, influencer marketing, and digital innovation.

• Be part of a fast-growing influencer marketing and social-commerce company.
• Work with exciting brands across industries such as FMCG, beauty, lifestyle, and more.
• Collaborate with a creative, ambitious, and fun-loving team.
• Opportunities for career growth and professional development.