Sales Administrative Executive

Location Based: City Square Johor Bahru

Company Description:

Golden Destinations by ICE Holidays Sdn Bhd is a leading B2B travel wholesaler in Malaysia, offering curated travel packages and products to agency partners across ASEAN. Our innovative booking engine, strong brand presence, and commitment to partner success have positioned us as a key player in the travel industry.

Role Overview:

This is a full-time on-site role as a Sales Administrative Executive. The role supports the sales team with administrative coordination, documentation handling, sales-related reporting, and basic customer service tasks. Occasional travel may be required for events, training, or partner engagements.

Requirement:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Tourism, or related field.
• Minimum 2 years of experience in administrative or sales support roles; experience in the tourism industry is a plus.
• Strong organizational and multitasking skills with keen attention to detail.
• Proficient in Microsoft Office
• Prepare and process sales-related documents including quotations, invoices, and contracts.
• Support the sales team with day-to-day coordination and follow-ups with clients and internal departments.
• Maintain and update sales records, client databases, and filing systems.
• Assist in organizing and preparing materials for meetings, events, and travel fairs.
• Handle basic customer inquiries and direct to the relevant sales personnel.
• Monitor stock levels of promotional items and assist in ordering materials as needed.
• Coordinate logistics and travel arrangements for sales-related functions when necessary.
• Compile weekly and monthly sales reports for management review.
• Ensure proper documentation and filing of sales transactions and activities.
• Maintain strict confidentiality and accuracy in handling client data.
• Must be willing to travel as when needed. (Travelling Cost Claimable)
• Annual Company trip (For Confirmed Employees)
• Group PA insurance (For Confirmed Employees)
• Yearly Bonus depending on Company performance and reflect to Individual performance
• Twice performance appraisal review annually to identify room for improvement process
• Outpatient medical coverage from registered clinics
• Employee price for travel packages (For Confirmed Employees)
• Company uniform provided
• Travelling claims by receipt
• Monthly training arrangements from Company
• Exclusive employee HR software applications (leaves, claims, payslips etc)
• Atleast once a year Team Building arrangements
• Monthly / Weekly Company sports & recreations for everyone