Business Support Executive

apartmentGolden Leaf Industries Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month 
Diploma/ Degree in Business, Marketing or related field.
  • 2-5 years experience in Indoor Sales, Marketing, preferably in FMCG Manufacturing or distribution.
  • Strong communication, negotiation and customer-service skills.
  • Able to work independently and Positive attitude.
  • Proficient in MS Office and experience with SQL system is added advantage.
  • Proficiency in English, Malay and Mandarin is an added advantage (Listening, Speaking, and Writing).
  • Handle inbound sales enquiries via phone and email.
  • Prepare quotations, process sales orders and follow up on delivery schedules.
  • Maintain customer accounts, update CRM and sales records.
  • Coordinate with production, warehouse and logistics to ensure timely fulfilment.
  • Assist in invoicing, credit control and resolving customer issues.
  • Support sales reporting, targets tracking and promotional campaigns.
  • Build and maintain strong customer relationships to drive repeat business.
  • Managing daily operations on third-party platforms such as Lazada, Shopee, TikTok Shop, or the company's proprietary E-shop.
  • Uploading products, managing descriptions, and optimizing product listings (SEO) with appropriate creative assets.
  • Undertake special or ad-hoc tasks when required from time to time.
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF
  • SOCSO
  • EIS
  • Annual Bonus
  • Training Provided
  • Performance Bonus
  • 5 Working Days
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