Technical Support Executive [Mandarin Speaking]
Aegis BPO Malaysia Sdn Bhd Petaling Jaya Full-time
Candidate must possess at least an SPM(Pass) and above.
- Required language(s): English, Mandarin will be advantage (spoken).
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply – TRAINING Provided.
- Applicants must be willing to work on rotational shifts.
- Applicants must be willing to work in Ara Damansara.
- Excellent communication skills and a strong customer-focused attitude.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Provide technical support to customers via phone.
- Guide customers through step-by-step solutions in a friendly and professional manner.
- Collaborate with team members and other departments to resolve complex issues.
- Stay up-to-date with the latest technology trends and product updates.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and career advancement.
- A vibrant and inclusive work environment.
- Ongoing paid training and development programs.
- Fun company events and team-building activities.
- Be a part of a forward-thinking company that values innovation and creativity.
- Work with a supportive and friendly team that encourages growth and collaboration.
- Enjoy a flexible work schedule and the potential for remote work opportunities.
- Make a real impact by helping customers and improving their technology experiences.
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Mammoth Networks Sdn BhdKuala Lumpur, 11 km from Petaling Jaya
Minimum qualification of SPM or equivalent.
• Proficient in Mandarin with excellent communication skills.
• Fresh graduates are encouraged to apply.
• Proficient in office software applications.
• The main responsibilities are to do middleman...