E-commerce manager (fmcg - food)
Shah Alam
We are currently looking for an experienced E-Commerce Manager to join one of Malaysia's leading importers and distributors of premium international foods. This is a newly created role presents the chance to pioneer and build up the e-commerce division, and requires your urgent attention.
- Reporting to: Chief Operating Officer (COO)
- Location: Glenmarie, Shah Alam
- Join a premium FMCG food player in a highly strategic, target-driven role to take full ownership of the e-commerce division, revitalize online margins, and scale digital revenue to new heights.
- Spearhead the end-to-end e-commerce strategy, managing the company’s proprietary website (dot.com) while pioneering aggressive expansion into new marketplace ecosystems like TikTok, Shopee, and Lazada.
- Take full commercial ownership of online sales targets, tasked with scaling current monthly revenues from ~RM 130k to an ambitious RM 250k (driving a RM 3 million annual target).
- Optimize online sales conversions, manage digital marketing campaigns, and execute highly effective promotions for premium imported FMCG products from the UK, Europe, and the USA.
- Manage vendor and partner relationships, ensure platform compliance and security, and act as the primary point of contact for online customer experience and service inquiries.
- Analyze e-commerce performance data to generate actionable reports, guiding the business on digital market trends and commercial optimization.
- Diploma or equivalent.
- Minimum 5 years of e-commerce platform management or digital sales experience, preferably within the FMCG sector.
- Proven track record of scaling proprietary websites (dot.com) as well as navigating and growing major marketplace channels (Shopee, Lazada, TikTok).
- Highly proactive, result-oriented, and capable of operating as a highly independent sole contributor in a fast-paced environment.
To apply online, please use the relevant link provided. Alternatively, please contact Daniel at 0169301789 if you are interested in the job. You can also connect with Daniel on LinkedIn at https://www.linkedin.com/in/daniel-chang-865b271ba/ for further information.
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Associate Degree/Diploma
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