Workday HCM Solution Excellence & Governance - Kuala Lumpur

We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Role Summary:

This role is part of the HR Enablement function, which is responsible for building horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance, and Operations & Shared Services. These capabilities will form the foundation of the new HR operating engine for Prudential.

This role will be responsible to collaborate with Group HR Process owners, Workday Functional Leads and Group Tech stakeholders to understand their requirements, assess the impact and implement leading Workday HCM Solutions and processes, across Prudential group and local business units.

The ideal candidate will have a deep understanding of Workday Solution landscape and a credible experience of leading End-to-End HR Technology and Transformation programs and knowledge of Experienced in Agile and Kaizen frameworks.

Roles & Responsibilities:

• Provide strategic leadership and effective management oversight for HR Solution and Technology initiatives, ensuring their successful progression from inception to completion through structured planning, rigorous monitoring, and clear reporting mechanisms. Cultivate a strong sense of team accountability to deliver outcomes aligned with organizational objectives
• Act as the lead authority on Workday HCM modules, utilizing subject matter expertise to guide HR Process re-design engagements while ensuring team members are empowered and accountable for contributing to the successful implementation of solutions aligned with Business and HR roadmap.
• Leading Solution Excellence, enablement and Adoption initiatives across the Group, to enhance the capabilities and functionalities of Workday and other HRIS solutions, ensuring that HR Solutions meets the evolving needs of the organization
• Design and Lead Solution enablement and Adoption initiatives, to ensure that employees and stakeholders are well-trained and proficient in understanding and adoption Technology enabled processes and solutions.
• Foster a culture of Continuous innovation by exploring new features and functionalities of HR Solutions to enhance business processes, and by mentoring team members to jointly deliver high-quality solution and services to stakeholders.
• Demand and Program Management of HR Technology enabled initiatives and Functional Releases from inception to completion, including planning, execution, monitoring, and reporting.
• Establish metrics and KPIs to monitor the performance, adoption and effectiveness of HR solutions and drive continuous improvement, ensuring the team’s active contribution and accountability in maintaining systems efficiently.
• Take full responsibility for ensuring that relevant Governance and Change Control processes are established and adhered, driving consistency and quality in documentation while collectively ensuring compliance and readiness for audits.
• Collaborate with cross-functional teams, including HR, IT, Finance, and other departments to ensure seamless integration and optimal utilization of HR solutions.
• Identify and mitigate risks associated with Workday and other HR solutions to ensure compliance with regulatory requirements and company policies.
• Stay abreast of Industry trends and advancements through Workday releases, features, and best practices, and recommending enhancements aligned to the organization needs

• Overall 15+ years of experience in leading HR Consulting, Advisory and HR Technology implementation experience or in a similar role.
• Minimum 10 years of experience as HCM Solution Architect, leading end-to-end HR Transformation Projects.
• In-depth knowledge of Workday Products and Solution landscape, with hands-on experience in Workday HCM solutions across several modules such as Recruiting, Core HCM, Benefits, Compensation, Advanced Compensation, Performance, Talent & Succession Planning, Time-Tracking, Learning, Workday Extend, and Workday Adaptive.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience.
• Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services.
• Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures.
• A commitment to continuous learning and driving improvement.
• Workday certification(s) in relevant modules is preferred, but not mandatory.

We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.