Customer Service Representative (Financial Industry) (WFH) - Johor Bahru
PERSOLKELLY Malaysia Johor Bahru Full-time
Attending all inbound calls and chats from customers.
- Respond to customers and inquiries by answering product and service questions.
- Provide accurate information on products and services to the customers.
- Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility.
- Ensure communication with customers and clients with clear and relevant information.
- Manage customers or client’s feedback and complaints in a professional manner.
- Perform post-case administration for future reference.
- Minimum of Diploma holder with at least two (2) years of working experience in Call Centre / Customer Service
- Able to work on Rotational Shifts, Weekends, and Public Holidays.
- Have excellent communication in English (MUST).
- Enjoy people engagement and providing good advice and patience in dealing with complex problems.
- Good interpersonal and communication skills.
- Possess a pleasant and cheerful disposition.
Teleperformance Malaysia Sdn BhdIskandar Puteri, 13 km from Johor Bahru
as Customer Service Representatives (Mandarin-speaking). In this role, you will be the first point of contact for our customers, delivering exceptional service through email, live chat, and phone calls.
You will be responsible for handling inquiries, resolving...
Telehub SolutionJohor Bahru
pay
Performance bonus
customer service experience
approachable
effective communication skills
innovative
ability to work autonomously...
Workjoy Management Pte. Ltd.Johor Bahru
We are seeking enthusiastic and driven individuals to join our team as Telesales/Sales Development Consultants. In this role, you will be responsible for promoting our products/services over the phone, engaging potential customers, and closing sales...