[ref. f438002] (KT) E Commerce Senior Executive/ Assistant Manager/ Manager (57927)

Company Overview

A global brand with nearly a century of heritage since its founding in 1925, this company is a recognized leader in high-quality stamping products and writing instruments. With operations spanning Japan, China, the USA, and the UK, it recently established its marketing presence in Malaysia in 2023 to expand its footprint in Southeast Asia.

What Our clients Do

The company develops and distributes:

• Pre-inked stamps (including industry-renowned models used globally)
• Writing instruments and stationery products under a well-known brand
• User-friendly and environmentally conscious products aimed at enriching everyday life

With a global workforce of 700 and over 300 employees in its established Malaysian manufacturing arm, the newly set-up Malaysian marketing entity serves major clients including well-known retail chains and bookstores such as New Era Enterprises, Aeon, TSUTAYA, and Kinokuniya.

• Oversee the daily operations of the e-commerce store, including product uploads, inventory management, order processing, and customer support.
• Ensure product content is accurate, engaging, and optimized for search and conversion.
• Coordinate with external marketing agencies to plan and implement digital advertising campaigns on platforms such as Google Ads, Facebook, and Instagram.
• Monitor ad performance using analytics tools and provide actionable insights for campaign optimization.
• Collaborate with internal teams (e.g., design, logistics, sales) to align marketing initiatives with product availability and business goals.
• Track KPIs such as conversion rate, ROAS, and customer acquisition cost to assess performance and guide decision-making.
• Stay updated on industry trends, platform updates, and competitor activities.

• Bachelor's Degree or Diploma
• A minimum of 3 years of experience in Digital Marketing (including Google Ads and Facebook Ads)
• Proven experience managing an E-commerce Store independently.