Captain/supervisor- service (johor bahru) - Johor Bahru
AWAGYU SDN BHD Johor Bahru Full-time
Alcohol beverage will be served in the restaurant.
- Coordinate with guests, servers, and kitchen staff to ensure quality service and timely delivery of food and beverages.
- Supervise serving staff and maintain a high level of professionalism, ensuring adherence to service standards and policies.
- Keep track of inventory, conduct regular stock checks, and make orders for supplies and equipment as needed.
- Manage reservations, seating arrangements, and table assignments to optimize table turnover and maximize revenue.
- Resolve customer complaints and issues with ease, demonstrating excellent communication and problem-solving skills.
- Train and motivate team members to perform to the best of their abilities, offering coaching and constructive feedback where necessary.
- Ensure compliance with health and safety regulations and maintain a clean and tidy environment in dining areas and prep zones.
- Collaborate with kitchen staff to ensure food is prepared and served to customers' satisfaction, and make recommendations for new menu items and specials.
- Monitor financial records and keep track of sales and expenses, reporting to senior management when necessary.
- Assist with operating transactions at the point-of-sale (POS) system.
- Can serve alcohol.
- Min 2 years in f&b experience.
- Willing to relocate based on business needs.
DKSHJohor Bahru
Description:
Job summary:
To support the daily operations in all functional areas to enable a daily completion of all associated tasks of our business
Job Responsibilities:
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Company Overview
Our client is an established MNC in manufacturing. This role offers the opportunity to lead a key function within the materials department, contributing to operational excellence and customer satisfaction. The organization values...