Service Quality Specialist

apartmentThe East Coast Rail Link (ECRL) placeKuala Lumpur scheduleFull-time calendar_month 
Bachelor's Degree in Transport Management/Customer Service or relevant field, with at least 5 years of relevant experience
  • work location: HQ/OCC Kuantan Port City
  • Monitor and evaluate service delivery standards.
  • Conduct audits and inspections to ensure quality assurance.
  • Analyze passenger feedback and develop service improvement plans.
  • EPF
  • SOCSO
  • ANNUAL LEAVE
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