Business Analyst (Cards Domain)
An exciting opportunity has arisen for a Business Analyst with deep expertise in the cards domain to join a highly respected financial institution based in KL. This role is perfect for someone who thrives on connecting business needs with technical solutions, enjoys working closely with diverse teams, and is passionate about delivering robust card payment systems.
What you'll do:
As a Business Analyst – Cards Domain, you will play a pivotal role in bridging the gap between business objectives and technical execution. Your day-to-day activities will involve engaging deeply with stakeholders from various departments to understand their needs, translating these into actionable specifications, and ensuring that every solution aligns perfectly with both business goals and technical standards.You will be responsible for conducting detailed analyses—ranging from fit-gap assessments to impact evaluations—and facilitating key meetings that bring together cross-functional teams. Your expertise will be crucial in reviewing technical designs, supporting rigorous testing processes, guiding users through system configurations, managing defect resolution efforts, and providing post-implementation support.
Success in this role means not only delivering robust card payment solutions but also fostering strong connections across teams through clear communication, empathy, and a shared commitment to excellence.
- Analyse complex business requirements and translate them into detailed functional specifications that guide solution design and implementation.
- Lead discussions with both business stakeholders and IT teams to define solutions that align with architectural standards and organisational goals.
- Collaborate closely with Functional Business Analysts, Solution Architects, and end users to enhance application functionality and ensure seamless integration.
- Conduct comprehensive fit-gap analyses to assess how proposed solutions meet both functional and non-functional requirements.
- Perform impact analysis to identify affected systems, coordinating assessments with relevant application teams for thorough evaluation.
- Facilitate walkthrough sessions of solution designs with stakeholders.
- Review and validate technical design specifications while performing critical code reviews to maintain quality and compliance with established standards.
- Support the creation of high-level test strategies, ensuring comprehensive test coverage for all critical business functions within the cards domain.
- Work collaboratively during system integration, user acceptance, regression, and performance testing phases to guarantee successful project delivery.
- Provide expert guidance to testers and users on system configurations such as card parameter setup and end-to-end reconciliation processes.
What you bring:
To excel as a Business Analyst – Cards Domain in this organisation, you will bring substantial experience gained from working within complex cards environments—ideally having spent several years immersed in system analysis or equivalent roles focused on card payment networks.Your background should include recent direct involvement with leading cards applications such as Cardlink or Vision Plus. You are adept at navigating the intricacies of the card product lifecycle—from initial issuance through ongoing management—and possess specialist knowledge across multiple core issuing functions.
- At least 6 to 9 years of experience in Business Analysis or equivalent roles within the Cards Functional Domain or card payment networks.
- Recent hands-on exposure (within the last two years) working directly with Cards Applications such as Cardlink or Vision Plus is essential for this position.
- Proven track record as a System Analyst or similar role specifically within Cards Application environments.
- Comprehensive understanding of the card product lifecycle, card management processes, and the broader ecosystem surrounding card payments.
- Specialisation in at least five core card issuing functions such as revolving retail/cash interest processing, instalment interest calculations, fees/charges management, monetary financial posting, billing/minimum amount due handling, cards GL interface operations, payment/reversal processing, payment hierarchy management, delinquency/charge-off procedures or dispute-related transaction posting.
- Practical experience working with both online and batch interfaces related to cards applications along with familiarity with associated processes.
- Demonstrated ability to take on lead responsibilities for System Analyst tasks throughout project lifecycles starting prior to build phases.
- Flexibility in project engagement—capable of supporting multiple projects simultaneously when required by shifting priorities or non-critical phases.
- Experience collaborating closely with development teams, system architects, Functional Business Analysts (FBAs), senior stakeholders as well as end users.
- Excellent oral and written communication skills enabling you to prepare clear documentation and deliver presentations tailored for both technical audiences and senior management.
What sets this company apart:
This organisation stands out for its unwavering commitment to creating an inclusive workplace where every team member’s contribution is valued. The company places great emphasis on professional development—offering regular training opportunities so you can continue expanding your expertise while advancing your career.Supportive leadership ensures you always feel connected within a network of knowledgeable colleagues who are eager to share insights and collaborate towards common goals. The culture here is built around trust, respect for diversity of thought, open communication channels between all levels of staff—and above all—a genuine desire for everyone’s success.
If you are seeking an environment where your skills are nurtured while making meaningful impacts on cutting-edge projects within the financial sector, this is the place for you.
What's next:
If you are ready to take your career in cards domain analysis to new heights within a supportive team environment that values your expertise—this is your moment!
Apply today by clicking on the link provided; we look forward to learning more about how you can contribute your unique talents.
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn BhdBusiness Registration Number : 729828-T
Licence Number : JTKSM 423C