Online Sales Representative
Happy Family Well-Being Sdn Bhd Petaling Jaya Full-time
Education: Minimum of a Diploma or a higher academic qualification.
- Experience: At least 2 years of professional experience in sales
- Technical Knowledge: Must have a solid understanding of customer engagement and revenue growth strategies.
- Language Skills: Proficiency in both (Mandarin) is required to communicate effectively with our customer base.
- Digital Literacy: High level of comfort using chat applications, online selling tools, and e-commerce platforms.
- Communication: Strong interpersonal skills with a confident and positive attitude toward sales and problem-solving.
- Mindset: A results-driven individual who is eager to learn digital sales skills and grow within the company.
- Online Sales Management: Handle customer enquiries and close orders through e-commerce platforms (e.g., ChatsHero).
- Customer Engagement: Provide product recommendations and follow up with potential customers in a professional and friendly manner.
- Performance Tracking: Manage and track daily sales performance and ensure all orders are processed accurately.
- Operations: Maintain smooth daily online operations and ensure a high level of customer satisfaction through chat-based commerce.
- Market Growth: Implement customer engagement strategies to drive revenue growth and meet sales targets.
- Incentive Structure: High-earning potential through an attractive commission scheme based on sales targets.
- Statutory Contributions: Full EPF, SOCSO, and EIS contributions included.
- Performance Rewards: Monthly or quarterly bonuses rewarded to top-performing team members.
- Wellness Perks: Exclusive staff discounts on health and wellness products.
- Career Advancement: Access to hands-on coaching and a clear roadmap for promotion into senior sales or marketing roles.
- Company Culture: A vibrant and supportive team environment with regular team dinners, birthday celebrations, and festive events.
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