Outbound Sales Associate (Mandarin) – Urgently Needed Fixed Timing

apartmentAgensi Pekerjaan JobScoper Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month 
Training Opportunity – Must be willing to travel to Singapore for a 1-week onboarding training after joining. All costs covered by the company. A bond agreement will be applicable.
  • Cold Calling & Sales Background – Candidates with prior experience in cold calling, lead generation, or direct sales are strongly encouraged to apply.
  • Sales-Oriented & Customer-Focused – Ideal for individuals who are driven by targets, enthusiastic about sales, and skilled in customer engagement.
  • Handle Inbound Calls – Deliver excellent customer experience and apply effective sales behaviors throughout each interaction.
  • Consultative Selling – Identify customer needs and recommend suitable products and services to support their business growth.
  • Issue Resolution – Resolve queries within our Scope of Support (SOS) or guide customers toward third-party or paid solutions when necessary.
  • Product Troubleshooting – Diagnose and resolve product issues during the first call to ensure customer satisfaction.
  • Performance Metrics – Consistently achieve key targets such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
  • Interpersonal Excellence – Showcase strong communication skills while multitasking and thriving in a fast-paced, high-volume environment.
  • EPF & SOCSO Coverage – Benefit from full statutory contributions to ensure your financial security.
  • Global & Inclusive Culture – Become part of a dynamic and youthful team in a diverse international work environment.
  • Leave Entitlements – Maintain a healthy work-life balance with annual leave and medical leave.
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