Retail Area Manager

apartmentGS Cycle Sdn Bhd placePetaling Jaya scheduleFull-time calendar_month 

Minimum 10 years of experience in a managerial role, preferably in retail, automotive, or motorcycle industry

  • Proven track record in driving sales targets and managing multiple outlets
  • Strong leadership and people management skills
  • Excellent analytical skills with the ability to drive sales and operations
  • Good communication and problem-solving abilities
  • Willingness to travel frequently within the assigned area
  • 至少10年管理岗位经验,优先考虑零售、汽车或摩托车行业经验
  • 拥有达成销售目标及管理多个门店的良好业绩记录
  • 具备出色的领导能力及人员管理能力
  • 具备优秀的分析能力,能够推动销售及运营表现
  • 良好的沟通能力及解决问题的能力
  • 能够接受在指定区域内频繁出差
Sales & Revenue Growth
  • Drive overall sales performance (motorcycles, accessories, financing & insurance) to meet and exceed area targets
  • Monitor sales trends, analyze data, and implement strategies to boost revenue
  • Lead the execution of local marketing campaigns and promotional events
Operation
  • Oversee daily operations and ensure all branches maintain company standards and visual merchandising
  • Manage inventory levels, stock movement, and coordination with central warehouse & logistics
  • Conduct regular store visits to monitor performance, compliance, and brand consistency
People Management
  • Recruit, train, mentor, and develop Store Managers and sales teams
  • Set KPIs, conduct performance reviews, and foster a high-performance culture
  • Handle staff matters including performance counselling and conflict resolution
Customer Experience
  • Ensure excellent customer service standards across all outlets
  • Handle escalated customer complaints and promote customer loyalty
Reporting & Analysis
  • Prepare area performance reports and present to senior management
  • Track competitor activities and market trends
  • Attend monthly meetings and follow up on branch performance
销售与业绩增长(Sales & Revenue Growth)
  • 推动整体销售表现(摩托车、配件、融资及保险),以达成并超越区域目标
  • 监控销售趋势、分析数据,并制定策略以提升营收
  • 负责执行本地市场推广活动及促销方案
运营管理(Operation)
  • 监督日常运营,确保所有门店符合公司标准及视觉陈列要求
  • 管理库存水平、货物流动,并与中央仓库及物流团队协调
  • 定期巡视门店,以监督业绩、合规性及品牌一致性
人员管理(People Management)
  • 招募、培训、指导并发展店长及销售团队
  • 设定关键绩效指标(KPI),进行绩效评估,并营造高绩效文化
  • 处理员工事务,包括绩效辅导及冲突管理
客户体验(Customer Experience)
  • 确保所有门店提供优质的客户服务标准
  • 处理升级的客户投诉,并提升客户忠诚度
报告与分析(Reporting & Analysis)
  • 准备区域业绩报告并向高级管理层汇报
  • 跟进竞争对手动态及市场趋势
  • 参与每月会议,并跟进各门店业绩表现
  • Attractive salary package with performance incentives
  • Career growth opportunities in a fast-growing motorcycle retail business
  • Free parking
  • 具吸引力的薪资配套及绩效激励
  • 在快速成长的摩托车零售业务中拥有良好的职业发展机会
  • 提供免费停车位
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