Retail Area Manager
GS Cycle Sdn Bhd Petaling Jaya Full-time
Minimum 10 years of experience in a managerial role, preferably in retail, automotive, or motorcycle industry
- Proven track record in driving sales targets and managing multiple outlets
- Strong leadership and people management skills
- Excellent analytical skills with the ability to drive sales and operations
- Good communication and problem-solving abilities
- Willingness to travel frequently within the assigned area
- 至少10年管理岗位经验,优先考虑零售、汽车或摩托车行业经验
- 拥有达成销售目标及管理多个门店的良好业绩记录
- 具备出色的领导能力及人员管理能力
- 具备优秀的分析能力,能够推动销售及运营表现
- 良好的沟通能力及解决问题的能力
- 能够接受在指定区域内频繁出差
- Drive overall sales performance (motorcycles, accessories, financing & insurance) to meet and exceed area targets
- Monitor sales trends, analyze data, and implement strategies to boost revenue
- Lead the execution of local marketing campaigns and promotional events
- Oversee daily operations and ensure all branches maintain company standards and visual merchandising
- Manage inventory levels, stock movement, and coordination with central warehouse & logistics
- Conduct regular store visits to monitor performance, compliance, and brand consistency
- Recruit, train, mentor, and develop Store Managers and sales teams
- Set KPIs, conduct performance reviews, and foster a high-performance culture
- Handle staff matters including performance counselling and conflict resolution
- Ensure excellent customer service standards across all outlets
- Handle escalated customer complaints and promote customer loyalty
- Prepare area performance reports and present to senior management
- Track competitor activities and market trends
- Attend monthly meetings and follow up on branch performance
- 推动整体销售表现(摩托车、配件、融资及保险),以达成并超越区域目标
- 监控销售趋势、分析数据,并制定策略以提升营收
- 负责执行本地市场推广活动及促销方案
- 监督日常运营,确保所有门店符合公司标准及视觉陈列要求
- 管理库存水平、货物流动,并与中央仓库及物流团队协调
- 定期巡视门店,以监督业绩、合规性及品牌一致性
- 招募、培训、指导并发展店长及销售团队
- 设定关键绩效指标(KPI),进行绩效评估,并营造高绩效文化
- 处理员工事务,包括绩效辅导及冲突管理
- 确保所有门店提供优质的客户服务标准
- 处理升级的客户投诉,并提升客户忠诚度
- 准备区域业绩报告并向高级管理层汇报
- 跟进竞争对手动态及市场趋势
- 参与每月会议,并跟进各门店业绩表现
- Attractive salary package with performance incentives
- Career growth opportunities in a fast-growing motorcycle retail business
- Free parking
- 具吸引力的薪资配套及绩效激励
- 在快速成长的摩托车零售业务中拥有良好的职业发展机会
- 提供免费停车位
Maxis CommunicationsKuala Lumpur, 11 km from Petaling Jaya
with us in a culture that values commitment, performance and possibilities.
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