Customer Service (Mandarin Speaker) - Fresh Graduate

apartmentTeleperformance Malaysia Sdn Bhd placePetaling Jaya scheduleFull-time calendar_month 

Bachelor’s degree or Diploma in any discipline

  • Requires proficiency in reading, writing, and speaking English
  • Willing to work at Petaling Jaya.
  • Willing to work in rotational shifts, PH and weekend.
  • Answer customer inquiries over the phone, chat, and/or email.
  • Log customer interactions in our system for proper documentation.
  • Follow-up with customers as appropriate
  • Participate in team meetings and strategize on team performance improvement.
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
  • Annual Leave
  • Medical and Hospitalisation Leave
  • SOCSO
  • EPF
apartmentAgensi Pekerjaan JobScoper Sdn BhdplacePetaling Jaya
Min. 6 months - 1 year customer service experience in BPO or banking preferred  •  SPM graduate or above  •  Fluent in English & Mandarin (write, read, speak)  •  Willing to work on 24/7 rotational shifts  •  Good communication skills and ability...
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Fresh graduates are welcome to apply.  •  Minimum 1–2 years of experience in customer service, front desk, hospitality, beauty/wellness, or a similar field (fresh graduates with strong communication skills are welcome).  •  Strong communication...
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