Operation Executive
PEIEN Malaysia Shah Alam Full-time
- Product Development & R&D Oversight
- Lead new product planning, testing, and rollout
- Coordinate with suppliers, OEMs, and internal stakeholders
- Executive Support to Director
- Assist the Director in strategic planning and follow-through
- Handle confidential, ad hoc, or high-priority matters as needed
- Event Leadership (e.g. JomBeli, Pet Fairs)- Supervise setup, logistics, POS system, part-timer management
- Approve product display, pricing, and branding consistency
- Oversee portal submissions and stock movement
- Evaluate event ROI and reporting
- Retail Chain Management
- Handle proposals, purchase orders, invoicing, and collections
- Maintain buyer relationships and support retail activations
- E-Commerce Platform Control
- Oversee all operations across Shopee, Lazada, TikTok, Wholesale, KA
- Monitor price control, stock flow, and monthly targets
- Adjust and control advertising budget and campaign performance across platforms
- Social Media Direction & Strategy
- Guide content direction on FB, IG, TikTok, Lemon8, Xiaohongshu
- Approve monthly content plans and influencer/KOL strategy
- Team Management & Reporting
- Supervise internal teams across sales, marketing, and operations
- Prepare monthly performance and KPI reports for management
- Budget Planning & Cost Efficiency
- Manage marketing, event, and operational budgets
- Track ROI and optimize spending for profitability
- Oversee and optimize all operational processes, including supply chain management, logistics coordination, and inventory control, to ensure efficiency and cost-effectiveness.
- Develop and implement strategies to enhance operational efficiency, streamline workflows, and improve overall productivity within the organization.
- Manage and coordinate the supply chain, ensuring timely procurement of materials, efficient storage, and accurate inventory management to meet production and sales demands.
- Lead and supervise the logistics team to ensure smooth transportation, warehousing, and distribution of products, while adhering to quality standards and delivery schedules.
- Implement and maintain robust quality assurance programs to ensure products meet or exceed established standards, conducting regular audits and addressing any deviations promptly.
- Analyze operational data to identify trends, patterns, and areas for improvement, using insights to drive data-driven decisions and optimize performance.
- Collaborate with the product development team to provide operational insights and support the development of new products, ensuring feasibility and efficient integration into existing processes.
- Manage and optimize e-commerce operations, including order fulfillment, customer service, and online marketing initiatives, to drive sales growth and enhance customer satisfaction.
- Utilize social media management skills to enhance brand presence, engage with customers, and support marketing campaigns, ensuring consistent messaging and brand representation.
- Lead, mentor, and train operations team members, fostering a collaborative and high-performance work environment while promoting professional development and growth.
- Annual Leave
- EPF
- Medical Leave
- SOCSO
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