Field Application Engineer
Maistorage Technology Sdn Bhd Ampang Jaya Full-time
I. Technical Validation & Failure Analysis
- Assist with SSD IC testing and verification, including circuit diagram drafting (using OrCAD).
- Early-stage testing and verification for mass production products; late-stage analysis and resolution of anomalies (failures/defects); and establishment of a problem analysis database to reduce the probability of recurrence.
- Customer RMA (Return Merchandise Authorization) processing and failure analysis.
- Business travel to client sites is required to resolve customer technical issues and provide feedback to relevant internal departments.
- Replicate customer-reported issues and assist vendor (supplier) product testing.
- Project management between the customer and team members on project planning.
- Facilitate technical communications between the customer and team members.
- Managing regular customer communications and associated action logs.
- Maintain quality technical documents such as test reports, FA (Failure Analysis) reports, and product specifications.
- Drive improvements to development processes for a more efficient cycle across product development and manufacturing.
- Bachelor’s degree or above in Electrical and Electronic Engineering or related fields (e.g., Computer Engineering, Communication Engineering)
- Strong foundation in electrical theory.
- With practical skills in circuit design (OrCAD) and familiar with Multimeter, Oscilloscope and Soldering Iron usage.
- Proficiency in Windows and Linux OS installation, configuration, and maintenance.
- Familiarity with Windows and Linux environments via command-line interface (console).
- Good communication skills.
Kuala Lumpur, 8 km from Ampang Jaya
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