[ref. q56117801] Telesales / Team Leader
Capital One Solutions Kuala Lumpur Full-time
Proven experience in telesales or telemarketing is preferred.
- Fresh graduates are welcome to apply.
- Excellent verbal communication skills with a clear and confident phone presence.
- Strong active listening skills to understand client needs and respond effectively.
- Ability to build rapport and develop client relationships over the phone.
- Ability to manage multiple calls or tasks simultaneously with strong organizational skills.
- Proficiency in Bahasa Malaysia and English is required; Mandarin proficiency is an added advantage.
- Provide financial consultancy services to clients.
- Assist clients in identifying suitable loan options from banks and offer insurance planning and trust planning services.
- Prospect and market appropriate financial products to potential clients.
- Meet clients to discuss and deliver financial planning strategies.
- Recommend the most suitable financial products based on client needs.
- Deliver excellent after-sales service and maintain long-term client relationships.
- Attractive bonus and commission structure.
- Additional performance-based bonuses.
- Career advancement opportunities for high performers.
- Annual company dinner.
- Company-sponsored trips.
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