Office Administrator/Administrative Assistant

apartmentM GADGET SDN BHD placeAmpang Jaya scheduleFull-time calendar_month 
Provide customer support for online platforms such as TikTok Shop, Shopee, Lazada, and WhatsApp. Assist customers with product inquiries, order processing, delivery tracking, and after-sales service to ensure a smooth shopping experience.
  • Handling message from customers, providing solutions to their inquiries and complaints
  • Maintaining accurate records of customer interactions and following up on open issues
  • Collaborating with other departments to ensure a seamless customer experience
  • Good communication and interpersonal skills, with the ability to effectively engage with customers from diverse backgrounds
  • Good problem-solving and critical thinking skills to quickly identify and resolve customer issues
  • Proficiency in both written and spoken English and Bahasa Malaysia
  • A positive attitude and a genuine passion for delivering exceptional customer service
electric_boltImmediate start

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