Social Media Marketing Specialist

• Fluent in English, Bahasa Malaysia, optionally Mandarin.
• Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
• Good problem solving skills, able to navigate unexpected situations or conditions.
• Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
• Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
• Business-minded where applicable with entrepreneurship skill to ensure business success.
• Have strong knowledge of applicable system automation, business solution softwares.

Role Overview: Responsible for developing and executing social media strategies to enhance brand awareness, drive user engagement, and support user acquisition for our social app.

Key Responsibilities:

• Create and curate engaging content for all social media platforms (Instagram, TikTok, Facebook, XHS, etc.)
• Manage brand presence and create brand awareness accross platforms
• Develop and maintain a content calendar to ensure consistent posting schedule
• Monitor and engage with user comments, messages, and brand mentions across platforms
• Analyze social media metrics and provide insights to optimize performance
• Stay up-to-date with emerging social media trends, features, and best practices
• Collaborate with the marketing team to align social media strategies with overall marketing goals
• Work with the design team to create visually appealing graphics and videos for social posts
• Implement social listening strategies to understand user sentiment and identify opportunities
• Manage and grow our social media community through creative engagement tactics
• Coordinate with influencer marketing executive to amplify campaign messaging
• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• Parking Allowance
• Overtime Pay
• Incentives / Performance Bonus
• Team Building