Japanese speaking Customer Success Specialists
FlowDesk CX Kuala Lumpur
Kuala Lumpur's global tech and service sector is thriving, and we are looking for a professional who understands that "quality" isn't just a goal—it's a requirement. We are seeking a Japanese-speaking Customer Success Specialist to represent a world-renowned brand in the heart of Malaysia.
This isn't a standard support role; it's a position for a brand ambassador who can deliver the high-level professional etiquette and precision that the Japanese market demands.
The Role in Focus:
- Strategic Communication: You will be the primary point of contact for Japanese-speaking customers, providing a seamless shopping experience via phone and email.
- Operational Integrity: You will manage sensitive payment data and online orders with 100% accuracy and a focus on data security.
- Brand Advocacy: You'll resolve complex concerns with empathy and "Omotenashi" spirit, ensuring brand loyalty stays at an all-time high.
- Knowledge Sharing: You'll stay at the forefront of industry trends and provide feedback to improve the global customer journey.
- Language Proficiency: Native or C2 level Japanese (read/write/speak) and a strong B2 level of English for our international office environment.
- Educational Background: A Bachelor's Degree or Diploma in any field.
- Experience: At least 6 months in a customer-oriented role. (Fresh graduates in Communication, English, or related fields are also welcome!).
- Soft Skills: High emotional intelligence, a proactive attitude, and the ability to maintain composure in a fast-paced environment.
Comprehensive Care: Medical insurance and full leave benefits under Malaysian labor law. Long-term Growth: Structured onboarding and a clear internal mobility path within a global industry leader.
Ready to represent a global icon?
Cognizant MalaysiaKuala Lumpur
Qualifications
• Demonstrate proficiency in speaking reading and writing Japanese to facilitate effective communication with clients.
• Possess strong problem-solving skills to address customer inquiries efficiently.
• Exhibit excellent interpersonal skills...
JAC Recruitment MalaysiaAmpang Jaya, 8 km from Kuala Lumpur
募集背景
現任者の退職に伴う後任採用。
本ポジションは、Accounting / Finance を中心に、HR・IT・Facilities 全体を統括する管理部門の責任者ポジションです。
• 職務概要
• Accounting / Finance、HR、IT、Facilities に関する全体統括
• 経営層・シニアマネジメントへの直接レポーティング
Accenture MalaysiaKuala Lumpur
Role Summary
The IT Customer Service Analyst role provides front-line operational and non-technical support to external partners and internal stakeholders. This role triages incoming requests, resolves issues where possible, and coordinates with...