Finance Operations, Analyst

apartmentAIA Malaysia (Insurance) placeKuala Lumpur scheduleFull-time calendar_month 

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Support Finance Operations by ensuring timely and accurate bank reconciliations, driving process improvements, and maintaining strong internal controls to mitigate operational risks.

Roles and Responsibilities

Bank Reconciliation & Reporting
  • Prepare monthly bank reconciliation dashboards for management review.
  • Ensure timely resolution of unreconciled items, maintaining compliance with internal guidelines.
Process Innovation & Automation
  • Drive continuous improvement through system enhancements, automation (e.g., RPA, AI), and lean initiatives to increase auto-matching efficiency and reduce manual effort.
  • Identify and implement cost-saving opportunities within Finance Operations.
Risk & Control Management
  • Regularly review reconciliation controls to ensure effectiveness and relevance.
  • Ensure no controllable operational losses and maintain compliance with audit and regulatory standards.
Stakeholder Engagement
  • Liaise with internal teams, banks, auditors, and vendors to resolve reconciliation issues and support investigations.
  • Provide timely and quality support to business units and external partners.
Learning & Development
  • Proactively identify personal development needs and pursue relevant training or mentoring opportunities.
Team Collaboration
  • Foster strong working relationships across teams to ensure smooth reconciliation processes.
  • Supervise interns or contract staff as required.

Minimum Job Requirements:

  • Bachelor’s Degree in Finance, Accounting, or related field.
  • Minimum 2 years’ experience in finance operations, preferably in insurance or financial services.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal abilities.
  • Proficiency in MS Office; SAP experience is an advantage.
  • Self-driven, able to work under pressure and meet tight deadlines.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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