Customer Service Executive
DC Cloud Sdn Bhd Ampang Jaya Full-time
Fresh graduates are encouraged to apply.
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Possess good telephone etiquette with a smiley voice.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Social media savvy
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Career Progression opportunities - you maybe able to get promotion easily.
Amazing Advisory Sdn BhdAmpang Jaya
campaigns to promote financial products and services.
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• Support the sales team by preparing marketing materials, presentations, and proposals...
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resort operations, including guest check-ins/check-outs, customer service and administrative tasks.
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TWL Tyres & Services Sdn BhdKuala Lumpur, 8 km from Ampang Jaya
with new and existing clients.
• Conduct product presentations and explain services to potential customers.
• Prepare quotations, proposals, and follow up with clients.
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• Work closely...