IT Support Engineer
Wepivot Global Sdn Bhd Kuala Lumpur Full-time
Candidate must possess at least an SPM qualification or higher in education;
- At least 1 Year(s) of working experience in the related field;
- Required language (s): Mandarin, English (to deal with Mandarin and English speaking client);
- Good troubleshooting skills on networking and servers;
- Excellent problem-solving ability, critical thinking, and possess analytical mind;
- Good awareness of future business trends and technology is vital to coming up with sustainable solutions;
- Good interpersonal and negotiation skills to resolve conflicts or requirements between end-users.
- To provide first-level IT support to users;
- Ensure network and internet connection are up all the time;
- To assist in implementing IT projects;
- To assist in leaders’ related tasks;
- Manage and maintain company network and servers, security infrastructures, e.g. Firewall network traffic, and logs monitoring;
- Perform operational support of IT infrastructure technology including, but not limited to, network, security, application, and operation services;
- Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage;
- Perform ID management (Active Directory, Microsoft 365);
- Provide remote support for users;
- Manage IT Assets including PCs, mobile devices, printers, subscriptions of software, and cloud.
- Full-Time Job (Permanent Employee);
- 5 Working Days / Week;
- On Job Training Provided;
- Medical Benefit;
- Miscellaneous Paid Leave (Annual Leave, Medical Leave, etc);
- EPF, SOCSO, EIS;
- OT Pay (when required).
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