Executive Housekeeper

Requirements:

• Minimum 3-5 years housekeeping/spa management experience required, preferably in wellness industry
• Diploma/Degree in Hospitality Management or related field
• Proven leadership skills with staff supervision, training, and performance management experience
• Strong knowledge of hygiene standards, health/safety regulations, and SOP development
• Meticulous attention to detail with inventory control and cost management expertise
• Available for flexible hours including weekends

Job Description:

• Lead and manage all housekeeping functions, including spa treatment rooms, onsen facilities, rest areas,and public spaces
• Ensure all areas meet strict cleanliness, hygiene, and presentation standards at all times
• Develop and implement cleaning schedules, SOPs, and checklists
• Ensure compliance with health, safety, and sanitation regulations
• Maintain high standards of hygiene aligned with wellness and spa industry requirements
• Conduct regular inspections and audits to ensure consistency and quality
• Supervise, train, and develop housekeeping staff to deliver consistent service excellence
• Manage staff scheduling, attendance, and performance
• Instill discipline, accountability, and attention to detail within the team
• Monitor and manage inventory of cleaning supplies, linens, towels, and amenities
• Ensure proper usage, storage, and cost control of housekeeping materials
• Coordinate with procurement for timely replenishment
• Ensure all facilities are maintained in a condition that enhances guest comfort and relaxation
• Address guest feedback related to cleanliness and facilities promptly
• Support overall spa operations to deliver a seamless and premium customer experience
• Work closely with Operations, Front Desk, and Spa Therapists to ensure smooth daily operations
• Support preparation of rooms and facilities based on booking schedules and peak periods
• Other ad-hoc tasks as assigned by Management from time to time
• Annual Leave
• EPF
• SOCSO
• Medical and Hospitalisation Leave