Store Operations Manager Trainee

This role is part of our management development pathway and is designed to prepare future leaders for Saizeriya Malaysia.

Successful candidates will have the opportunity to progress into:

• Store Manager
• Area Manager
• Head Office roles (Operations, Training & Development, etc.)

Job Responsibilities

You will begin by learning and mastering full restaurant operations, including both Service and Kitchen functions, to build a strong operational foundation before progressing into management roles.

Your responsibilities include:

• Recruiting, training, and developing team members
• Managing staff scheduling and manpower planning
• Maintaining and continuously improving QSC (Quality, Service, Cleanliness) standards
• Managing sales performance, cost control, and labour planning
• Supporting preparation and operational setup for new outlet openings

As you grow within the organisation, you may take on:

• Management of multiple outlets
• Broader responsibilities in areas such as operations planning, training & development, or business support functions

Who We’re Looking For

We are seeking individuals who:

• Think beyond daily operations and consider the long-term growth of the store and organisation
• Enjoy developing people and building strong teams
• Adapt well in a growing and evolving business environment
• Are willing to take an active role in building Saizeriya Malaysia
• Aspire to manage multiple outlets in the future

• Malaysian citizen

• 30 years old and below
• Diploma or Bachelor’s Degree
• Able to communicate effectively in English
• Strong interest in restaurant operations and people management

• Shift-based working schedule
• Total working hours will not exceed 45 hours per week
• Working hours include early and late shifts, as well as weekends and public holidays, depending on operational needs
• Work schedules may be adjusted in accordance with business requirements