Operation Executive

• Preferred 1-2 years of experience in tour operations or a related field in the travel industry. Fresh graduate is welcomed to apply for this role
• Able to speak in English, Bahasa Malaysia and Mandarin
• Fresh graduate are welcome to apply
• Candidates must possess at least Diploma
• Strong problem-solving and decision-making skills with the ability to work under pressure
• Excellent communication and interpersonal skills to liaise with customers, suppliers, and colleagues
• Proficient in using relevant travel booking and operational systems is a plus
• Thorough knowledge of travel destinations, products, and services in Malaysia and the surrounding region
• A team player with a customer-centric approach and a passion for the tourism industry
• Working hours: 10am - 7pm with 2 fixed off days (Tues-Wed) on weekdays/week

If you are a proactive and results-oriented individual with a passion for operations and customer satisfaction, we encourage you to apply. Join us and be part of a team that values innovation, collaboration, and excellence. Apply now and take the next step in your career as an Operations Executive!

About Us

Join a Nasdaq-Listed Tech & Travel Innovator!

Webuy Global Ltd. (Nasdaq: WBUY) is a fast-growing, AI-powered e-commerce and travel platform in Southeast Asia. Recently relisted on Nasdaq (May 2025), we achieved over US$2.6 million in Q1 travel bookings and are expanding rapidly across the region.

• Provide travel consultants/relevant department about the information regarding travel destinations, travel itineraries arrangement, obtain travel and accommodation reservations and register passengers at check-in and departure.
• Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements;
• Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures;
• Preparing itineraries;
• Making and confirming reservations for travel, tours and accommodation;
• Issuing tickets, boarding passes and vouchers;
• Helping customers in obtaining necessary travel documents such as visas;
• Verifying travel documentation and registering passengers and luggage at check-in and departure;
• Preparing bills and receiving payments
• Annual Leave
• Birthday Leave
• EPF/SOCSO
• Flexi credits (medical, optical, dental etc)
• Easy accessible with public transport MRT/LRT (Office: Q Sentral)
• Company Trip
• Company Activities
• Casual Wear
• Employee Discount on company products/services
• Optical Claim
• Unlimited Supply Pantry Food
• Nearby public transportation