Application Support Executive (IT)

Education:

• Bachelor’s Degree in Computer Science/ Information Technology and equivalent.
• Good analytical and problem solving skill.
• Good English writing skill.
• Fresh graduate are encourage to apply.

• Analyzes business operation processes requirements, defines system process, data requirements, flow and user interface requirements to meet the defined business requirements.
• Formulated and defines system scope and objectives based on both user needs and a through understanding of business systems and industry requirements.
• Strong planning abilities by setting milestone dates for a group of projects tasks and ensuring their completion.
• Provide office system implementation, IT Support and troubleshooting.
• Program development and customization based on business requirement.
• Initiative to research and resolved problems.
• To troubleshoot, simulate, log, track and support all software issue discovered.
• Write and maintain system & support documentation.
• End user training.

• Work with ISM on ISO27K, ISO14298 and ISO14K compliances.
• Review and ensure policies up to date and comply with compliances standard.
• Review with engineers to ensure infrastructure are comply with policy.
• Handle audit finding, follow up until case close with in timeframe.
• Annual leave
• EPF
• SOCSO