Retail Operations Manager

apartmentQL Maxincome Sdn Bhd (FamilyMart) placeShah Alam scheduleFull-time calendar_month 
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
  • At least 4 Year(s) of working experience in retail operations management
  • Great leadership, interpersonal and analytical skills
  • Resourceful, able to work independently and under pressure
  • Self- motivated, with positive attitude and able to interact with all level of people and motivate others
  • A team player with good problem-solving skills and possess high degree of integrity
  • Possess own transport and willing to travel
  • Oversee a group of stores and work with a respective downline to develop and implement short-term and long-term tactical plans in line with the company's strategies
  • Regular monitoring of store sales and ensuring goals and expectations are achieved
  • Lead, motivate, and empower staff to maximize customer satisfaction, and business results and ensure continuous business growth
  • Responsible to ensure store visual layout and projection are in compliance with SOP, well organized and properly merchandised
  • Analysis of the market to identify expansion opportunities within the area
  • Any other ad-hoc tasks as and when required
  • Medical Insurance
  • Annual Leave
  • Allowance Provided
  • Training Provided
  • Medical and Hospitalisation Leave
  • career development
apartmentArvion ServicesplaceKuala Lumpur, 19 km from Shah Alam
Job Overview: We are seeking an experienced Senior Operations Manager to lead Fraud & Risk Operations within a fast-paced BPO/Customer Experience environment. This role is responsible for end-to-end service delivery, operational governance...
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BPO Operations Manager

apartmentArvion Services Sdn BhdplaceKuala Lumpur, 19 km from Shah Alam
of people management experience, including managing managers and large teams.  •  Minimum 2+ years of experience in Fraud & Risk Operations (Senior Manager level), ideally within payment systems (chargebacks, disputes, fraud investigations, escalations...
apartmentTransaction Network ServicesplaceKuala Lumpur, 19 km from Shah Alam
In simple terms, that means supporting our global capabilities for the acceptance of Payments (unattended, online or in-store) and connecting the device to securely process the transaction. The Senior Operations Manager is accountable for the end-to-end...