Customer Service Executive Car Dealer
PRESTIGE CARTRADE SDN BHD Kuala Lumpur
Job Description
✅ 我们要找的人是这样的人 / What We’re Looking For：
Ensure customers fully understand how the process works and what to expect
客户服务专员– 提供表现奖金与成长机会
Contract Type Full-time
Job Type Executive
Experience Level 1-3 years
Job Categories Customer Svc/Call Centre
Minimum Education Required SPM, Diploma
Language Required English, Bahasa Malaysia, Mandarin/Cantonese
Nationality Preferred Malaysians Only
Gender Preferred All Genders
✅ 我们要找的人是这样的人 / What We’re Looking For：
- 细心、耐心、有责任感
- 喜欢与人沟通，乐于协助客户解决问题
- 会说中、英、马来文（会更多语言加分）
- 懂基本电脑操作，能用 WhatsApp / Facebook 等社交媒体
- 有客服或行政经验者优先考虑
- 岗位职责 / Job Responsibilities：
- 顾客咨询处理 / Inquiry Handling (Consignment Focus)
Respond to all consignment-related customer inquiries
清晰说明寄卖流程、收费方式与条款Clearly explain the consignment process, charges, and terms & conditions
确保客户了解整个流程，知道接下来会发生什么Ensure customers fully understand how the process works and what to expect
- 每周汇报 / Weekly Reporting to Manager
每周整理并提交以下数据：
Prepare and submit weekly data report:
社交媒体广告的总咨询数量Total inquiries from social media ads
向销售团队成员收集数据（包括自己）Collect data from the sales team (including yourself)
Customer Service With Performance Incentives客户服务专员– 提供表现奖金与成长机会
- 加入我们 / Apply Now
- 工作地点：Jalan Chan Sow Lin, Kuala Lumpur
Job Details
Job Info & RequirementContract Type Full-time
Job Type Executive
Experience Level 1-3 years
Job Categories Customer Svc/Call Centre
Minimum Education Required SPM, Diploma
Language Required English, Bahasa Malaysia, Mandarin/Cantonese
Nationality Preferred Malaysians Only
Gender Preferred All Genders
Own Transport Car/Van
Salary & Other benefitsSalary RM 2,500 to RM 3,200 per month
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