[ref. d35308220] Kajang - Customer Service Executive - Global Telco Company (StarHub Onboarding)
Hiredly X Kajang Full-time
Handle all inbound calls related to general customer inquiries, complaints, feedback, comments, and any issues concerning the company’s products.
- Strive to exceed customer expectations by delivering excellent service and accurate information.
- Collaborate with the team to achieve key performance indicators (KPIs) and service level agreements (SLAs).
- Minimum qualification: SPM (must be passed)
- Proficiency in Mandarin/ English (speak only)
- Strong passion for customer support with a proactive and problem-solving mindset
- Willing to work on a rotational shift basis
- Ability to multitask, fast learner and a team player
- Age between 18 and 45 years old
Hiredly XKajang
Responsibilities:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments,
feedback and other raising issues related to the company's products.
• To exceed customers' expectations in terms of customer service...
Aicha Food My Sdn. Bhd.Kajang
sensitive info discreetly.
We’re looking for a Customer Support Executive to be the bridge between Ai-CHA Food and our valued franchisees/ Customers. If you're organized, communicative, and ready to grow with a fun and fast-paced brand, we want to meet you...
Golden DestinationsKuala Lumpur, 20 km from Kajang
This is a full-time on-site role as a Customer Service Executive at Golden Destinations by ICE HOLIDAYS Sdn Bhd's office in Malaysia.
Requirement
• Diploma or equivalent education (Bachelor’s Degree preferred).
• Proven experience in a customer service role...